Employees

Learn about the Employee section of the survey.

Purpose

The Employees section collects data on the number and salaries of employees within orthopedic practices.

Related Dashboards: Overhead per FTE Physician, Percentage of Overhead, Percentage of Overhead by Net Collections, FTE Staff per FTE Physician, FTE Data, FTE Employees by 1,000 Visits, and Square Footage

Important Notes

Allocating Across Ancillary Services: For benchmarking purposes, it is important to allocate employee expenses across any ancillary services provided by the practice. If you do not have MRI, PT/OT, DME, or any Other Ancillaries, all of your data will be entered under Orthopaedics and X-Ray.

Employees with Multiple Responsibilities: Employees may perform job functions that extend across more than one of the job titles listed (e.g., a medical receptionist may also serve as the medical secretary and medical records staff for the practice). You can divide the employee's time across more than one job title, but do not report less than 0.25 FTE for any one title. Instead, identify the job function(s) that make up the most of the employee's time and report their full salary and FTE information there.

For example, if an employee spends 0.50 FTE working as a medical receptionist, 0.40 working in medical records, and 0.10 working as a medical secretary, add the 0.10 FTE spent working as a medical secretary into either medical receptionist or into medical records.

FTE Definition: FTE (Full-Time Equivalent) is calculated for all individuals employed by the practice on a full or part-time basis. A full-time employee who works 40 hours per week would be reflected as 1.0 FTE.

To calculate the FTE of a part-time employee, divide the number of hours worked in an average week by the normal work week of the practice and multiply by the number of months worked per year divided by 12 total months per year.

FTE - (# hours worked in average week/hours in normal work week) X (# months worked/12 months)

Revenue Generating Staff

Includes all employees who generate revenue for the practice, excluding physicians.

Data are collected for the following lines of service in this section:

    1. Orthopedics
    2. PT/OT
    3. DME
    4. Other Ancillary
  • Physician Assistants – Salaries and FTE status for the individuals identified as PAs on the PA-NP Productivity and Comp section.
  • Nurse Practitioners – Salaries and FTE status for the individuals identified as NPs on the PA-NP Productivity and Comp section.
  • Physical Therapist – Include licensed physical therapists employed by the practice who are able to bill for their services.
  • Occupational Therapist – Include licensed occupational therapists employed by the practice who are able to bill for their services.
  • Certified Athletic Trainer – Include certified athletic trainers who are part of the physical therapy service within the practice and who are able to bill for their services.
  • PT/OT Technician – Include PT/OT technicians who are able to bill for their services.
  • Other Revenue Generating Staff - Any other employees who independently generate revenue for the practice.

Clinical Support Staff

Employees who provide assistance to physicians and/or nurses in a medical setting and who do not independently generate revenue.

Data are collected for the following lines of service in this section:

    1. Orthopedics
    2. X-Ray
    3. MRI
    4. PT/OT
    5. DME
    6. Other Ancillary
  • Registered Nurses – Include all RNs employed by the practice who provide clinical support to physicians, PAs, and/or NPs.
  • Licensed Practical Nurses – Include all LPNs employed by the practice who provide clinical support to physicians, PAs, NPs, and/or RNs.
  • Medical Assistants/Nurses Aides – Include all medical assistants and nurses aides who provide clinical support for the practices. Include triage here. Medical assistants serving as case managers will be reported here.
  • Athletic Trainers - Do not include any athletic trainers working specifically to support the PT/OT services of the practice. Do include athletic trainers working as medical assistants, cast technicians, and/or in other related capacities.
  • X-Ray Technicians –X-Ray technicians employed by the practice.
  • Cast Technicians – Cast Technicians employed by the practice.
  • MRI Technicians – MRI technicians employed by the practice.
  • PT/OT Technician – Include PT/OT technicians who are not able to bill for their services.
  • Certified Athletic Trainer – Include certified athletic trainers who are part of the physical therapy service within the practice and who are not able to bill for their services.
  • Physical Therapist Assistant (PTA) – Include PTAs employed by the practice as part of the physical therapy services provided.
  • Occupational Therapist Assistant (OTA) – Include OTAs employed by the practice as part of the physical therapy services provided.
  • Other Clinical Support Staff – Enter data for any other clinical support staff here.

Patient Care Support Staff

Employees who maintain medical records and/or are responsible for scheduling appointments, checking patients in and out, etc.

Data are collected for the following lines of service in this section:

    1. Orthopedics
    2. PT/OT
  • Medical Receptionists – Include employees responsible for patient check-in and check-out here. Also include dedicated appointment schedulers here. Include employees responsible for patient communications.
  • Medical Secretaries/Transcribers – Include employees who perform secretarial functions for the practice and employees who complete medical transcriptions.
  • Medical Records – Include employees responsible for maintaining and retrieving patient files regardless of patient appointment.
  • Authorization/Credentialing Staff - Include employees who complete authorization and credentialing functions for the practice.
  • Other Patient Care Support Staff – Enter data for any other patient care support staff here.

Business Operations Staff

Employees who perform administrative functions for the practice, including accounting, technology, marketing, etc.

Data are only collected for Orthopedics in this section.

  • General Administrative – Include employees who provide general office support to the practice. Include the CEO/practice administrator, COO/ director of operations, CFO/finance director, and senior human resources staff here.
  • Patient Accounting/Billing – Employees responsible for billing, accounts receivable, accounts payable, claims processing, and/or collections for the practice.
  • General Accounting – Include employees working in the finance and/or accounting departments that are not directly involved with patient accounting. Include staff accountants, controllers, and other related employees here.
  • Technology – Employees responsible for managing and maintaining the computer networks, computer hardware and software, electronic medical records, patient management systems, telephones, etc. for the practice. Include the CIO or IT director here.
  • Marketing – Include employees involved in the practice's marketing activities, including websites, printed and electronic communications, and social media. Include the marketing director/manager here.
  • Other Business Operations Staff – Enter data for any other patient care support staff here.

Employment Taxes and Benefits

  • Employment Taxes - Enter the amount of employment taxes paid for employees working in orthopedics and each of the ancillary services listed. Include all Federal and state employment taxes here.
  • Employee Benefits – Enter the amount of the benefits paid to employees working in orthopedics and each of the ancillary services listed. Include health insurance, disability insurance, life insurance, and other benefits here.